Refund Policy

We strive to ensure customer satisfaction. However, due to the digital nature of our content, we have the following refund policy:

1. No Refunds on Digital Content

• Once access to digital content is granted, no refunds will be issued.

2. Exceptions

• Duplicate payment for the same membership.
• Technical issues that prevent access to purchased content (must be reported within 7 days of purchase).

3. Refund Request Process

• Refund requests must be submitted via email with proof of purchase.
• Refund approval is at the discretion of Lotus Education.
• Approved refunds will be processed within 7–10 business days.